Vol. 19  No. 33            604-989-4014  604-740-1315        
Thursday, August 31, 2017
Lisa, who is my coworker at the travel agency where we're both em- ployed, had a customer whose trip was a complete fiasco from start to finish. She was going to write him a letter of apology, but wasn't sure how to begin. I reminded her of a similar experience that one of my custo-
mers had the previous year, and dug out the letter I'd written for him so she could use it as an example. Handing it to her, I said, "All you have to do is change the details:  the date, the trip info, and the name." Lisa glanced at it, chuckled and shook her head.  Then she looked up at me and said, "We won't even have to change the name."
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Another travel complaint

On very first day of school

My daughter was six and excited about learning all the wonderful things about the world that grade opne students learn. She turned to me one day and asked, "Mom, back in the old days when you were a kid, had they learned how to make the wheel yet?"
I replied, "No, Sweetie, back then we were just grateful to have fire."
Sign on a door: Push.  If that doesn't work.  Pull. If that doesn't work, we're closed.
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5614 Inlet Avenue, Sechelt 604-885-0541          splashnshine.ca